15-Minute Getting Started
Get personalized help with your HM3D files, printer setup, or getting started.
Service Description
Need a little guidance before you start printing or building? Book a 15-minute one-on-one support call to get your questions answered. This session is perfect for: Getting started with your HM3D files Choosing the right printer or print profile Downloading and organizing your files General 3D printing questions Basic build guidance Troubleshooting common issues If your project requires more in-depth troubleshooting or build assistance, we'll recommend the best next step after the call.
Cancellation Policy
Payment is required at the time of booking. Appointments may be rescheduled or canceled up to 24 hours before the scheduled start time. Cancellations made with less than 24 hours' notice are non-refundable. If you are more than 10 minutes late, the appointment may be shortened or canceled without a refund. Please ensure you have a stable internet connection and any necessary equipment ready before the meeting. If we experience a technical issue on our end, we'll gladly reschedule your appointment at no additional cost.
Contact Details
801-709-0876
support@flyhm3d.com
336 E University Pkwy #1037, Orem, UT, USA